| T O P I C R E V I E W |
| Prog |
Posted - 26/05/2012 : 14:30:33 http://www.drumshop.co.uk/buy/evans-emad-1-22-clear-bass-drum-batter-head.htm
I've just bagged one for Iziah. |
| 50 L A T E S T R E P L I E S (Newest First) |
| Anthra Kx |
Posted - 21/06/2012 : 21:08:31 mine arrived this morning a little late, but I've been working away since I ordered it and got back this afternoon, so I'm not at all fussed on the delay. |
| Prog |
Posted - 18/06/2012 : 13:32:46 All's well that ends well. |
| djohnson1974 |
Posted - 18/06/2012 : 13:31:33 Sorted me out too, would prefer not to have issues in the first place but when they admit fault and make up for issues it certainly restores faith in customer service. Will be using Drumshop again! (What a materialstically fickle bunch we are!!) |
| Jayremedy |
Posted - 18/06/2012 : 11:45:45 Well I had a call from them fair play on my voicemail Saturday and rang them back today. Just one of those postal problems. Happier now I got through the gig on sat without breaking what's left of my PS3. Drumshop have really sorted me out on this one. I will use them again as I have used them many times in the past. Although I never got the head when I needed it Drumshop have more than made up for it.  |
| djohnson1974 |
Posted - 15/06/2012 : 21:36:15 Although happy the larger dampening ring was damaged on delivery which I've emailed drumshop about, will see if I get a response / replacement? |
| Jayremedy |
Posted - 15/06/2012 : 17:49:15 quote: Originally posted by Prog
Have you phoned them?
Plan to on Monday. With crap happening at work I've not had time TBH. I've just had some engine mounts I ordered yesterday delivered though. And as a longshot I asked if there could be anything else on the van for me he even checked fair play, nope |
| Prog |
Posted - 15/06/2012 : 17:40:42 Have you phoned them? |
| Jayremedy |
Posted - 15/06/2012 : 17:23:16 quote: Originally posted by djohnson1974
How can two different bits of plastic glued to a metal hoop sound so different? I put the new EMAD on last night and WOW! what a different. Warm, punchy and focused bass drum sound with nice fast response too. How happy am I 
Much happier than me, still not had mine, not impressed They've sent me the latest newsletter but not answering emails.
Going to try another email. |
| djohnson1974 |
Posted - 15/06/2012 : 08:55:44 How can two different bits of plastic glued to a metal hoop sound so different? I put the new EMAD on last night and WOW! what a different. Warm, punchy and focused bass drum sound with nice fast response too. How happy am I  |
| Jayremedy |
Posted - 14/06/2012 : 17:56:11 Still not had mine . I was hoping to have it for Saturdays gig unless it comes tomorrow morning I'll not have time to fit it and tune it. |
| Rocket |
Posted - 14/06/2012 : 07:51:53 quote: Originally posted by dibs
With stuff in the sale club I take the view that as there is probably next to no profit margin in it for them (and their postage charge is silly cheap) I don't expect OTT service. However, I happen to think getting an acknowledgement of my order, a message confirming despatch and receipt of the goods within a week (as I've always been lucky to experience) is exemplary on goods I'm getting at such outrageously low prices.
Personally, I don't see why offering something at such a low price (which they choose to do) should mean they can reduce their standard of service, I don't particularly want a trade off of price v service.
I would expect the service on a sale item to be exactly the same as on any other item I might buy, so based on my experience I can only assume it'll take nearly a week to deliver anything I order. Which means if in future I want something sharpish, I won't risk ordering it from Drumshop! |
| Pegdrummer |
Posted - 13/06/2012 : 18:12:51 I've had the same experience with DrumShop. I ordered a Pro Racket case off their website (which said it was in stock).... Order went to "Processing Stage", and then 10 days later when I rang, it was still on it's way to them - and no one had told me they didn't have it in stock and had to order it from the distributor.
However, they did profusely apologise and sent me some free stuff to say sorry - which makes everything better. They do get most of my trade I must say, so it's had no lasting damage on my reputation of them...  |
| dibs |
Posted - 13/06/2012 : 18:03:01 With stuff in the sale club I take the view that as there is probably next to no profit margin in it for them (and their postage charge is silly cheap) I don't expect OTT service. However, I happen to think getting an acknowledgement of my order, a message confirming despatch and receipt of the goods within a week (as I've always been lucky to experience) is exemplary on goods I'm getting at such outrageously low prices.
|
| Jayremedy |
Posted - 13/06/2012 : 17:37:06 Mine hasn't turned up but reading this I'm confident now it will. Thanks! Emailed monday, no responce. |
| Prog |
Posted - 13/06/2012 : 16:56:02 Glad it's all turned up. |
| Rocket |
Posted - 13/06/2012 : 16:43:02 I ordered heads in the sale last Wednesday evening. I received an order to say the email was being processed then heard nothing until they were dispatched yesterday and arrived today.
I appreciate they will have been busy with the sale on, but they had all of Thursday, Friday and Monday, then finally dispatched Tuesday.
For an online retailer, pretty poor service IMHO. |
| Rocket |
Posted - 13/06/2012 : 16:40:01 quote: Originally posted by djohnson1974
Arrived today! Don't mind stuff being delayed, would just like to be kept informed of progress
|
| djohnson1974 |
Posted - 13/06/2012 : 12:49:59 Arrived today! Don't mind stuff being delayed, would just like to be kept informed of progress |
| Anthra Kx |
Posted - 12/06/2012 : 23:45:31 I had an email saying my order was being processed or somesuch the day or so after I placed it, but heard nowt since. emailed them last night. |
| Prog |
Posted - 12/06/2012 : 20:12:38 quote: Originally posted by bennyboyt
they send an email once the item/s are sent.
Yes, although they prefer the word "dispatached". |
| bennyboyt |
Posted - 12/06/2012 : 16:38:48 I find them slow to dispatch from my experience, but they send an email once the item/s are sent. |
| Prog |
Posted - 12/06/2012 : 15:33:23 Have you tried phoning them? |
| djohnson1974 |
Posted - 12/06/2012 : 15:28:30 quote: Originally posted by Prog
Never had a problem either, even with miniscule orders. Their customer service is up there with the best.
Have you checked your junk mail?
Yup |
| Prog |
Posted - 12/06/2012 : 14:03:42 Never had a problem either, even with miniscule orders. Their customer service is up there with the best.
Have you checked your junk mail? |
| dibs |
Posted - 12/06/2012 : 13:35:38 quote: Originally posted by djohnson1974
Still no communication from Drumshop, sent 4 emails and not even had a response to update on order progress. I guess as it's a small order and I'm not a professional who buys £1000s of gear a month I don't really matter. So much for customer service!!
Give them a ring - their customer service has always been exemplary in my experience and I'm a small scale buyer. I've experienced small delays once or twice when they've been inundated with orders after a sale club but whenever I've contacted them to chase it up they've been very good at sorting it. |
| djohnson1974 |
Posted - 12/06/2012 : 13:22:36 Still no communication from Drumshop, sent 4 emails and not even had a response to update on order progress. I guess as it's a small order and I'm not a professional who buys £1000s of gear a month I don't really matter. So much for customer service!! |
| Prog |
Posted - 08/06/2012 : 20:04:23 Mine arrived about a week ago. |
| djohnson1974 |
Posted - 08/06/2012 : 19:46:55 Still heard nothing about delivery of my head, anyone know if they're having problems with deliveries? |
| TimSharp |
Posted - 05/06/2012 : 14:22:00 quote: Originally posted by djohnson1974
quote: Originally posted by TimSharp
You do realise this is the single ply emad1 and not the 2ply emad2? just incase 
Still got the stock batter on, don't matter what it is it'll sound better then my current head!! 
You will be very pleased im sure :) |
| djohnson1974 |
Posted - 05/06/2012 : 00:27:32 quote: Originally posted by TimSharp
You do realise this is the single ply emad1 and not the 2ply emad2? just incase 
Still got the stock batter on, don't matter what it is it'll sound better then my current head!!  |
| gazdkw82 |
Posted - 04/06/2012 : 10:33:10 quote: Originally posted by Prog
They were £13.95. Thanks for your Rio message.
Bugger missed out on that ones:-/
That's ok I hope it made sense |
| Prog |
Posted - 04/06/2012 : 10:09:51 They were £13.95. Thanks for your Rio message. |
| gazdkw82 |
Posted - 04/06/2012 : 10:05:00 How much were these listed for? They are now £29.99 is that righ? |
| lee haydn |
Posted - 04/06/2012 : 00:19:28 I prefer single ply's to 2 ply heads, a bit too dead otherwise,, |
| TimSharp |
Posted - 03/06/2012 : 23:39:32 You do realise this is the single ply emad1 and not the 2ply emad2? just incase  |
| drummerant |
Posted - 31/05/2012 : 22:44:32 Drum shop wont mess you about mate. Be patient |
| luke3030 |
Posted - 31/05/2012 : 22:10:16 Harsh as this sounds, they have lots of orders/customers to deal with. I wouldnt be chasing it for 7 days. |
| djohnson1974 |
Posted - 31/05/2012 : 20:57:11 How long does it normally take for Drumshop to post stuff out? I placed my order on Monday and the order progress is still only "In progress". Would've liked to have roadtested the new sound this weekend  |
| djohnson1974 |
Posted - 28/05/2012 : 19:53:02 quote: Originally posted by Prog
quote: Originally posted by djohnson1974
Thanks for the heads up, I bagged me one. Still haven't changed out the stock batter on my Pearl VBX yet so looking forward to the EMAD making a MASSIVE difference!
It'll be like getting a new drum. 
Don't tell the missus  |
| Jayremedy |
Posted - 28/05/2012 : 17:59:11 Nice call, cheers I was looking for something new to try on the SC. I have one one the 8000 sounds beastly. |
| Prog |
Posted - 28/05/2012 : 16:55:58 quote: Originally posted by djohnson1974
Thanks for the heads up, I bagged me one. Still haven't changed out the stock batter on my Pearl VBX yet so looking forward to the EMAD making a MASSIVE difference!
It'll be like getting a new drum.  |
| djohnson1974 |
Posted - 28/05/2012 : 12:50:57 Thanks for the heads up, I bagged me one. Still haven't changed out the stock batter on my Pearl VBX yet so looking forward to the EMAD making a MASSIVE difference! |
| gazdkw82 |
Posted - 27/05/2012 : 17:12:52 quote: Originally posted by Prog
http://www.drumshop.co.uk/buy/evans-emad-1-22-clear-bass-drum-batter-head.htm
I've just bagged one for Iziah.
ha ha was you looking because you seen the state of the emads on my renown? |
| Bewdy |
Posted - 27/05/2012 : 10:21:45 Anyone ever tried one of these as a reso head? |
| Anthra Kx |
Posted - 27/05/2012 : 07:31:07 thanks for the heads up. ordered one and a G1 snare head for under £25 all in. cant be bad! |
| Drumheduk |
Posted - 26/05/2012 : 21:54:29 Hummmm splitting packs are we? |
| murphster |
Posted - 26/05/2012 : 21:29:52 Cheers for that. Bargain! |
| Badman_batman |
Posted - 26/05/2012 : 21:17:02 yeh i got one for this price from them too, awesome |
| christianmurphy |
Posted - 26/05/2012 : 19:45:52 They just need to do it with 20" heads now  |
| CGdrum |
Posted - 26/05/2012 : 15:29:26 Good spot - worth a try at that price. Cheers! |