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 PC/Interface Motu 8pre/Mixcraft issues
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 22/03/2012 :  21:04:18  Show Profile  Reply with Quote
Ok,

for some reason I have gone from:

Open up Mixcraft 5. Set up mics. Click Record.

to

Open up Mixcraft 5. Set up mics. Click Record. Kick computer and interface (not really.)

But I was down the studio "recording" some rough drum tracks about a month ago when something seemed to "break". I was getting stops/starts in my recording (live as I did it) and all sorts of things going crazy?! I hadn't changed ANYTHING. So anyway, I felt a little hungover and carried on drumming because I didn't have the patience with it.

Then I decided I would write my own material and started to record a rough song and it worked ok. (other than me forgetting bass wasn't plugged in or visa versa!) then tonight I went to work on the song more and there was no audio play back through my monitors at all. So I checked all the settings and they were as they were.

Now I have loads of options and not sure what I originally had and have got myself confused with it all. I cannot access the motu's own "programmes" ie Motu pci cuemix or something and some others. I get this message:

an error has occured in the AudioWire driver. The Audiowire driver was not found (18),

also sometimes just says "AudioWire driver not found"

I've re-installed the drivers and checked for updates. no such luck.


So also in mixcraft preferences. I have 3 options for clock source.

SMPTE (this plays back audio but sounds muffled what I recorded)
Internal (Same as above)
ADAT Optical (Im sure this is what I used to have it as but plays no audio whatsoever)

then I have the sample rates and samples per buffer to choose from on all three options?

I would really appreciate some help with this! I'm getting ready to throw it out of the window!!


Please note, I havn't dropped it or damaged it in anyway...

Thankyou for your time

www.fvfdrums.co.uk

TrevCircleStudios
Advanced Contributer

United Kingdom
348 Posts

Posted - 22/03/2012 :  21:17:04  Show Profile  Visit TrevCircleStudios's Homepage  Reply with Quote
have you reinstalled cuemix?

You can't polish a turd!

www.circlestudios.co.uk
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 22/03/2012 :  21:23:54  Show Profile  Reply with Quote
I have just downloaded the new drivers (I thought I'd installed them but didnT!) Anyway, after installing and restarting pc this is the new message;

an error has occured in the AudioWire driver. Internal AudioWire driver logic error (15)

www.fvfdrums.co.uk
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 22/03/2012 :  21:28:20  Show Profile  Reply with Quote
I can get into "Cuemix FX" but not either : MOTU PCI Audio Console or MOTU SMPTE Audio Console

www.fvfdrums.co.uk
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theslingerland
Advanced Contributer

United Kingdom
9552 Posts

Posted - 22/03/2012 :  21:30:25  Show Profile  Visit theslingerland's Homepage  Reply with Quote
Oh god... Why can't Motu write drivers that are as reliable as RME....?!?!

Wish I could help - Not a PC man I'm afraid...

My new book - Mind Over Meter http://www.jameshester.co.uk/mindovermeter/
www.twitter.com/JHesterdrums


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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 22/03/2012 :  21:35:48  Show Profile  Reply with Quote
I have been very anti apple, but everyone seems to think that they are needed for music/art people. Is it worth looking into? Also maybe getting a new interface? I was shocked to see that the motu 8pre is still about £400!? Same as when I got it a few years ago!

www.fvfdrums.co.uk
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TrevCircleStudios
Advanced Contributer

United Kingdom
348 Posts

Posted - 23/03/2012 :  09:13:41  Show Profile  Visit TrevCircleStudios's Homepage  Reply with Quote
You didn't hot plug the firewire cable did you? If you did there is a very high risk that you have killed the firewire card.

I wouldn't say you 'need' an apple to do music but there's a reason most commercial studios use Macs... It just works. (fwiw MOTUs work great with mac too - no driver issues I've come across and I've specced the 8pre for a number of friends who are getting into music).

You can't polish a turd!

www.circlestudios.co.uk
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 23/03/2012 :  10:05:00  Show Profile  Reply with Quote
Sorry what is hot plugging?

www.fvfdrums.co.uk
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jamesminion
Advanced Contributer

United Kingdom
635 Posts

Posted - 23/03/2012 :  15:11:12  Show Profile  Visit jamesminion's Homepage  Reply with Quote
where you plug it in and it works, instead of having to mess about reloading and atsrting up things....
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 23/03/2012 :  16:53:10  Show Profile  Reply with Quote
What do you mean? lol. sorry, its always plugged in unless the computer is turned off. I only unplug it when I take it to the studio. Should I plug it in after loading the computer?

also just tried it in various firewire ports on my pc and it still aint workin!

www.fvfdrums.co.uk
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TrevCircleStudios
Advanced Contributer

United Kingdom
348 Posts

Posted - 23/03/2012 :  19:40:38  Show Profile  Visit TrevCircleStudios's Homepage  Reply with Quote
In short, if you plugged it in or pulled it out when it was switched on... there's a good chance it's knackered.

You can't polish a turd!

www.circlestudios.co.uk
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 23/03/2012 :  23:42:57  Show Profile  Reply with Quote
Thats never happened? Its always pligged in unless i move it and everything is switched off...

www.fvfdrums.co.uk
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TrevCircleStudios
Advanced Contributer

United Kingdom
348 Posts

Posted - 24/03/2012 :  09:21:31  Show Profile  Visit TrevCircleStudios's Homepage  Reply with Quote
I mean the firewire cable rather than the mains cable. Maybe do a fresh reload of all of the software, If it still isnt working things dont look good.

You can't polish a turd!

www.circlestudios.co.uk
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 24/03/2012 :  09:40:35  Show Profile  Reply with Quote
Is there anywhere that looks at these/repaires them? Im going to pmt in norwich sunday and looking at interfaces

www.fvfdrums.co.uk
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TrevCircleStudios
Advanced Contributer

United Kingdom
348 Posts

Posted - 24/03/2012 :  10:00:48  Show Profile  Visit TrevCircleStudios's Homepage  Reply with Quote
id guess you'd have to send it back to the manufacturer.

You can't polish a turd!

www.circlestudios.co.uk
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Bobbyeagle
Advanced Contributer

Australia
1305 Posts

Posted - 22/04/2012 :  11:21:24  Show Profile  Reply with Quote
On the topic of apple, I had issues similar to this with my M-Audio firewire interface through Ableton Live on PC. Haven't had them on the mac though..

http://www.facebook.com/hyfrydol
http://hyfrydol.bandcamp.com/
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 30/04/2012 :  19:39:22  Show Profile  Reply with Quote
Right, I got my motu manual out and had a look at setting it up from scratch. From here it started to work. however after a little use, I work on some songs, then when playing back (after recording with a mic or TRS? cable straight into the interface) it seems to record ok but the monitors "clip" (Even though not in use) and when I play back I get a white noise? I can youtube a video if needed. I can only presume the interface is burgered. So do I have to shell out another £400?!? Motu were no help at all.

www.fvfdrums.co.uk
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TrevCircleStudios
Advanced Contributer

United Kingdom
348 Posts

Posted - 30/04/2012 :  20:21:47  Show Profile  Visit TrevCircleStudios's Homepage  Reply with Quote
when you say "the monitors clip"... what exactly do you mean: your monitor speakers or do you mean the vu/led meters on screen? (if the latter you've simply got too much gain hitting your converter. Trim the gain or put a pad in front and it should be fine. If you dont mean that I have no idea what you mean.

You can't polish a turd!

www.circlestudios.co.uk
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 01/05/2012 :  08:37:48  Show Profile  Reply with Quote
Sorry, totally wrote that wrong, they crackle when the interface was recording. Like an old vinyl record? with quiet pops. Nothings too loud. I always record my demos as quiet as I can lol. But I think I just need to buy a new interface. I supose the next question is which one?

www.fvfdrums.co.uk
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drummerant
Advanced Contributer

United Kingdom
1348 Posts

Posted - 01/05/2012 :  08:40:10  Show Profile  Reply with Quote
But please note, I dont monitor in comming audio because I hadn't changed the buffers etc to prevent lag. I just listen to the instrument, so in theory my monitors shouldn't be making any noise WHILE recording?

www.fvfdrums.co.uk
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DoglegSniff
Advanced Contributer

United Kingdom
2163 Posts

Posted - 04/06/2012 :  09:06:08  Show Profile  Reply with Quote
quote:
Originally posted by drummerant

Sorry, totally wrote that wrong, they crackle when the interface was recording. Like an old vinyl record? with quiet pops. Nothings too loud. I always record my demos as quiet as I can lol. But I think I just need to buy a new interface. I supose the next question is which one?



Are you running any other pre-amps ahead of the interface (i.e. mic/line into pre-amp, pre-amp to interface)? I run through an 8 channel unit, then into a Saffire Pro-24 DSP and it all works fine, but had heard that you could get the pops and hissing if things weren't correctly routed.

BTW - if you do need a new interface the Saffire 24 is great and around £230 (IIRC)

Master of Hounds and Head of Prescription Drugs, Over The Counter Medication, Lubricants and Imbibements for the forum's Sonor Delite Appreciation Society.

If you think people aren't taking you seriously enough, you're damn right.
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