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beezerk
Advanced Contributer

United Kingdom
29111 Posts

Posted - 28/05/2012 :  15:47:02  Show Profile  Visit beezerk's Homepage  Reply with Quote
I bought an old Marshall amp recently which had a bit of a volume issue.
Anyway, to cut to the chase I found a faulty part so I emailed Marhsall late last week to see about ordering a replacement switch.
I got a nice reply earlier saying they'd stick a couple in the post for me free of charge.
Makes a change for a big firm to look after their customers in this way, specially as the amp is an old battered thing

Big time thumbs up from me.

http://photobucket.com/albums/c41/beezerkdrums/
Let's go Eskimo!

Th0mas25
Advanced Contributer

United Kingdom
8330 Posts

Posted - 29/05/2012 :  04:14:32  Show Profile  Visit Th0mas25's Homepage  Reply with Quote
And that's how it should be done. Thumbs up indeed!

http://bjornsdrums.webs.com/
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thebeaver
Advanced Contributer

United Kingdom
1829 Posts

Posted - 30/05/2012 :  00:43:34  Show Profile  Visit thebeaver's Homepage  Reply with Quote
Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!

Tunbridge Wells Music School
www.twmusicschool.com
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shoestring
Advanced Contributer

United Kingdom
2875 Posts

Posted - 30/05/2012 :  08:04:50  Show Profile  Reply with Quote
quote:
Originally posted by thebeaver

Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!



That's because everyone was away to buy some earplugs for when Beez fixes his Amp.

Great stuff Marshall, quality gear, quality service.

edit: Beez, the volume issue, was it the Dial that went up to Eleven that was faulty, or do you have a bottom of the range amp that only goes up to Ten?

http://www.soundclick.com/bands/default.cfm?bandID=1050426
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beezerk
Advanced Contributer

United Kingdom
29111 Posts

Posted - 30/05/2012 :  10:04:14  Show Profile  Visit beezerk's Homepage  Reply with Quote
quote:
Originally posted by shoestring

quote:
Originally posted by thebeaver

Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!



That's because everyone was away to buy some earplugs for when Beez fixes his Amp.

Great stuff Marshall, quality gear, quality service.

edit: Beez, the volume issue, was it the Dial that went up to Eleven that was faulty, or do you have a bottom of the range amp that only goes up to Ten?



Dodgy solder connection on the input socket, I don't upset my neighbours too often

http://photobucket.com/albums/c41/beezerkdrums/
Let's go Eskimo!
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pure_rock_fury
Advanced Contributer

Republic of Korea
5569 Posts

Posted - 30/05/2012 :  12:49:29  Show Profile  Reply with Quote
quote:
Originally posted by thebeaver

Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!


Reminds me of this:

http://b3ta.com/board/9571489
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martydrums
Advanced Contributer

United Kingdom
6135 Posts

Posted - 31/05/2012 :  10:10:57  Show Profile  Reply with Quote
I don't have any recent experience with Marshall but many years ago when I worked in a ye olde music shoppe we sold heaps of Marshall and their customer service was always great.


Official Sugar Daddy of the forum's Sonor Delite appreciation society, as nominated by Jamoca - Honorary President Paul Brook


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